SHIPPING POLICY

 

Please allow up to 5 business days for packing time before artwork is shipped out. Additional shipping time begins after this production time, and can be 5-7 business days for domestic ground services.

If you need something more urgently than this, please first reach out at paintedbyselina@gmail.com instead of placing your order and we will see what we can do for you.
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Artworks are shipped on business days only (Monday-Friday) with Express AusPost. We are not responsible for refunding the cost of shipping due to postal service delays.
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International shipping is available to certain locations and is limited to standard artwork sizes only. For international orders will be shipped using DHL, Toll and are in the care of the shipping providers when they leave my studio. All tracking can be done through these services.Please allow 10­ to 25 days for your international package to be delivered.

 

International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.

For questions regarding shipping to your location, please contact us at paintedbyselina@gmail.com


Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at paintedbyselina@gmail.com. This includes out­­-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.